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Contact us

We’re here to help. If you have checked our help pages and can’t find what you are looking for, please get in touch via one of the methods below.

Appointments

If you want to book a new appointment or amend an existing appointment:

Book online at bootsopticians.com/book

Call 0345 125 3752 Select option 1 to Book

Call 0345 125 3752 Select option 2 to Amend or Reschedule your booking

Central Appointment Booking Line opening hours

  • Monday to Friday: 8:30am – 6:30pm

  • Saturday: 8:45am – 5pm

  • Sunday: 10am – 5pm

Bank holiday opening hours

  • Good Friday – 9am – 4pm

  • Saturday – 8:30am – 5pm

  • Easter Sunday – Closed

  • Easter Monday 9am – 4pm

Contact Lens Rewards Plan

Members of our Contact Lens Reward Plan can manage their account by visiting bootscontactlensrewardscheme.com. Should you need any further help with your plan, please contact us through the details listed below and we’ll be happy to help:

Call 0345 125 3752 Select option 3

Contact Lens Reward Plan Line opening hours

  • Monday to Friday: 8am – 6:30pm

  • Saturday: 8:45am – 5pm

  • Sunday: Closed

Bank holiday opening hours

  • Good Friday – 9am – 4pm

  • Saturday – 8:30am – 5pm

  • Easter Sunday – Closed

  • Easter Monday 9am – 4pm

Email contactlenses@boots-opticians.co.uk

General Enquiries

Looking for additional support? You’ll find answers to many questions in our FAQ pages, or for any other enquiries, please contact us through the details listed below and we’ll be happy to help:

Call 0345 125 3752 Select option 4

General Enquiries Line opening hours

  • Monday to Friday: 8:30am – 6:30pm

  • Saturday: 8:45am – 5pm

  • Sunday: 10am – 5pm

Bank holiday opening hours

  • Good Friday – 9am – 4pm

  • Saturday – 8:30am – 5pm

  • Easter Sunday – Closed

  • Easter Monday 9am – 4pm

Email boots.customercare@boots.co.uk